職位概述 1.

以身作則，通過強烈展示Capella文化和服務理念，激勵團隊成員。 2.

執行部門的日常開閉店工作，確保所有團隊成員遵守酒店制定的服務標準、部門政策和操作程序。 3.

通過迅速歡迎並禮貌地服務客人，同時進行有意義的交流，提供卓越的服務。 4.

完全了解咖啡、飲品和菜單的供應內容，預測客人需求並提供高水準的服務。 5.

維持酒吧的高標準清潔、安全及設備狀況。 6.

確保酒吧及其設備保持清潔並完全可用。 7.

負責庫存檢查及酒吧用品的管理，確保所有庫存維持在適當水平，當庫存不足時，通知主管/經理。 8.

維持庫存記錄，並通知團隊如果有物品庫存不足或快要用完。 9.

認識LQA及富比士標準的重要性，以提供優秀的審核和服務表現。 10. 維持對酒店每日服務、活動、促銷及事件的最新了解，並有效地向團隊成員傳達所有變動，確保客人獲得最新資訊。 求才條件 1.持有酒店/餐飲或相關學科文憑者優先，歡迎畢業生申請 2.具餐飲、高級餐廳、酒店、貴賓室、機場、精品專櫃或相關職位的工作經驗者優先 3.無咖啡經驗可 4.持有咖啡相關證照加分 5.

優秀的人際交往技巧，具備親和力，善於建立穩固的客戶關係。 6.

了解咖啡服務的實踐與標準。 7.

具備豐富的飲品和食物搭配知識。 8.

基本的英語口語及書面表達能力。 9.

具備基本的電腦操作技能。 10.可在台灣合法工作。 The Role 1.

Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy.

2.

Performs the daily opening/closing shift duties of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel.

3.

Provide exceptional service to guests by promptly welcoming and courteously serving guests while engaging in meaningful conversation.

4.

Be fully informed of Coffee, beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service.

5.

Maintain high standards of cleanliness, safe and condition of the bar.

6.

Ensure the bar and its equipment are clean and fully functional.

7.

Responsible for inventory checks and management of all bar supplies, ensuring that all stocks are maintained.

Notify supervisor/manager when stocks are running low.

8.

Maintain a record of inventory supplies and inform the team should any item is low or running out.

9.

Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance.

10. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event.

Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.

Talent Profile 1.

A diploma in hotel management, hospitality, or a related field is preferred.

Fresh graduates are welcome to apply.

2.

Experience in food and beverage, fine dining, hotels, VIP lounges, airports, boutique counters, or related positions is preferred.

3.

No prior coffee experience required.

4.

Holding a coffee-related certification is a plus.

5.

Excellent interpersonal skills with personable character, good at cultivating strong guest relations 6.

Knowledge of coffee serving practices and standards 7.

Strong knowledge in beverages and food pairing 8.

Basic in spoken and written English 9.

Competent computing skills 10. Can legally work in Taiwan.