【 What you’ll be doing】 SRE Engineers are responsible for the overall performance and reliability of SHOPLINE's infrastructure and products.

You will be in charge of: - Automation: SREs are passionate about automation and tooling.

- Improving our user experience and maintaining service stability through SLA/SLO/SLI metrics.

- Incident Response (enhancing the on-call experience, tools, and procedures), including a comprehensive postmortem process and root cause analysis.

- Participating in on-call duties during non-working hours.

- Designing CI/CD processes to deploy SRE tools.

【 Who we are looking for】 - A solid understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring, and storage systems.

- Advanced Linux expertise and a willingness to explore Linux internals.

- Proficiency with observability solutions such as Grafana, Prometheus, Opentelemetry, Tempo, Loki, New Relic, and Cloud Watch.

- Familiarity with SLI/SLO/SLA concepts to monitor product availability.

- Experience with public cloud services such as AWS, GCP, and Azure.

- A basic understanding of Kubernetes and some hands-on experience.

- Strong scripting skills.

- Development experience and familiarity with programming languages such as Ruby, Node.js, Golang, and Python.

【 It'd be plus if you have】 - Experience working in a fast-paced startup environment - Knowledge of building or maintaining e-commerce platforms - Basic understanding of Ruby on Rails (Ro R) applications - Basic troubleshooting skills for Kubernetes and networking Powered by Jazz HR