At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
This position will support the planning and execution of various types of events (including tradeshows
and events, in-person, hybrid, and virtual) for internal and external audiences. In addition, this position
will also cover business coordination responsibilities, facilitating communication and collaboration across
departments (sales, marketing, and enabling) and 3rd party vendors.
This role will require strong cross-functional communication skills, attention to detail, an understanding of
marketing event management deliverables, and a tenacious drive to keep projects on track.
Roles and Responsibilities
• Responsible for scaling event marketing best practices & tradeshow standards for TW Marketing team
• Organize and coordinate business meetings, presentations, and follow-ups.
• Track project progress and ensure alignment with business objectives as well as prepare regular
reports, dashboards, and updates for leadership.
• Identifies, tracks, monitors, and communicate all event management related issues, scope changes,
variances, and contingencies that may arise during the implementation of projects. Facilitates
amicable solutions with the appropriate customers.
• Manages event planning meetings, notes, and assignments, leveraging and creating tracking
templates as needed.
• Defines the responsibilities of parties involved in the project including internal customers,
management, and third-party teams involved.
• Communicates overall project status, decisions, issues and risks, effectively trailing communications
for appropriate audiences.
• Manages collaboration with marketing & tradeshow service agencies & production companies,
forecasts budget, manages time constraints for each project/event.
• Manage all logistics for tradeshows and events including show services, production, system shipping,
coordinating marketing materials and collateral, registration management, venue sourcing, housing
block management, etc.
• Plan auxiliary meetings during tradeshows and marketing events (e.g., pre-show strategy meetings,
focus/user group meetings, post grad courses, symposia) as well as attend key regional conferences
to support logistics on-site when needed (event set-up, physician registration, AV and F& B
coordination on-site).
• Manages tradeshow and marketing event leads and reports a summary report with key insights.
• Appreciation for the customer experience and skilled at working with creative & service-oriented
teams.
• Acts independently to determine best practices and procedures on new or special assignments. May
indirectly supervise activities of others.
• Continually look for ways to enhance productivity through process improvements, task automation,
and new technology.
• Ability to make sound decisions, think strategically, focus on detail, problem solve, and multi-task.
• Ability to understand the customer journey and provide input and suggestions on the event strategy.
• Managing TW Marketing assets and Veeva process for TW Marketing team. Qualifications
Skills and Qualifications:
• Build professional relationship fast with Operational, Internal
• Project and resource management skill
• Persist on messaging and detail preparation
• Active seeking input and provide reality feedback (3rd party, budget...etc)
• written and verbal communication skills.
• Familiarity with digital marketing tools and strategies.
• Ability to create engaging and informative content.
• Strong analytical skills to track and analyze marketing campaign performance.
• Experience in medical device or healthcare marketing is preferred.
• Positive attitude and perseverance against headwinds
• Above-average verbal and written English required
Education and Training Requirement:
• Minimum Bachelor degree required, Master degree preferred Additional Information
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
U. S. Export Controls Disclaimer: In accordance with the U. S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U. S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U. S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
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