Job Advert Details Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.
Digital Business Services combines global expertise and technology to help keep us ahead of the competition.·People responsibility: Y·Report to: VP, Account Services Operation·Job content: - Manage the Banking Operations Business Services undertakes account opening, account servicing, and account closing activities for WPB customers.
Account opening scope includes transaction, savings/checking, Term /time deposit accounts.
Account Servicing which includes account closing, is undertaken for transaction and savings.
- To supervise day to day operations, with support to WPB, Contact Center and middle office and vendor, to provide an excellent service to customer by ensuring compliance with Group procedure/policy, local regulatory governance.- To release/authorize process within approved credit limit, handle all customer queries, which are beyond the scope of his/her subordinates.- This role also includes to manage department service provides and provide necessary for local/ ASP project support.- The job holder is responsible for ensuring that processing is performed/in compliance with all internal and external regulation, Global Standard GSD SOP (AML & Sanctions), BICAR, BIMs and FIMs.
Information ·Bachelor degree or above.·5-10 years working experience in relevant professional field, compliance / regulatory knowledge is preferred.·General Banking Operations & sufficient internal control & compliance procedure knowledge.·Professional License includes Proficiency Test for Internal Control and Basic Test on Financial Market & Professional Ethics.·MS office skill for reporting with good communication, presentation and leadership skill.·Good command of English in reading, writing, and speaking to handle projects.
Free
Banking Operations Manager, Taiwan
Taiwan, 台北, 台北市,
發表 October 25, 2024
描述
聯繫雇主
雇主信息
HSBC is one of the world’s largest banking and financial services organisations. We serve around
52 million customers through four Global Businesses:
• Commercial Banking
• Retail Banking & Wealth Management
• Global Banking and Markets
• Global Private Banking
Our network covers 74 countries and territories in Europe, Asia-Pacific, the Middle East and Africa, North America and Latin America.
With around 6,200 offices worldwide, we aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.
Listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by about 216,000 shareholders in 129 countries and territories.