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(native Japanese) Customer Support Consultant (taiwan, Fully Remotely), Taiwan

發表 2024-11-20
過期 2024-12-20
ID #2464760802
Free
(native Japanese) Customer Support Consultant (taiwan, Fully Remotely), Taiwan
Taiwan, 台北, 台北市,
發表 November 20, 2024

描述

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading Saa S, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.

Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes What you will do: Provide exceptional customer support via chats, and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Native Japanese and English communication skills At least 6 months of experience in a customer support role Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8 Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with CRM systems Experience in crypto/finance Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development Who are we? Support Your App is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences.

Grab the chance to join us and send your CV in English , pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views.

The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

職位詳情

工作類型: 全職
合同類型: 永恆的
薪酬類型: 每月
職業: (native japanese) customer support consultant (taiwan, fully remotely)

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