Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers.

People achieve extraordinary things given the right technology.

For decades, we’ve been doing just that.

Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world.

From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms.

And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike.

Our data-centric solutions are comprised of the Western Digital, G-Technology, San Disk and WD brands.

Today’s exceptional challenges require your unique skills.

It’s You & Western Digital.

Together, we’re the next BIG thing in data.

Job Description Monitor product performance at customers, share the information with internal teams and call for actions when needed.

Coordinate the work of cross-functional team to resolve product related issues at customers.

Strong knowledge of quality and reliability, driving issue resolution following 8 D methodology High level of analytical skills, strong organizational and project management skills.

Excellent communication (fluent in Mandarin and English, Japanese is a plus) and presentation skills.

Resilient and able to deal with challenging situations.

Flexible to meet the demands of the role.

Quick learner - can pick up new tools for reporting and analysis.

Qualifications5+ years of experience in a similar function, computer manufacturing or Electronic manufacturing industry preferred.

Bachelor’s degree in Engineering or equivalent combination of professional experience.

Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics.

We also prohibit harassment of any individual on any of the characteristics listed above.

Our non-discrimination policy applies to all aspects of employment.

We comply with the laws and regulations set forth in the poster.

Western Digital thrives on the power and potential of diversity.

As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within.

We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us.

We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process.

Please contact us at to advise us of your accommodation request.

In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.#LI-AS1