About Our Client A Big-Name Brand with High Standard Client Service Job Description Analyze training needs and devise training strategy (10%): Identify training and development needs within the organization through job analysis, surveys, studying performance management systems and regular consultation with business managers and human resources departments; Be a resource for HRG for the development of staff in the market(s)Planning, Program Development, Delivery & Follow-up (60%): Responsible for effective and efficient (internal or external) program management and delivery including Induction programs for new staff, new store opening training, sales, service, products, clienteling, team management and leadership programs.
Provide post-training follow up program/skill building tools to store leader to ensure training effectiveness, including coaching (onsite or by telephone) for store leadership Monitor and review the progress of trainees through questionnaires and discussions with managers; Support closely the progress of store leadership in the development their coaching skills Responsible for program management including logistics, coordination of materials, budget and schedule Responsible for management of e-learning training programs Ensure quality of training materials translation Research new technologies and methodologies in workplace learning and present as necessary Responsible for management of e-learning training programs Team Participation/Collaboration (15%): Partner with North Asia Education team for collaborative work and best practices Partner with local management team for better understanding and support Partner with Global Education team for training support and feedback Partner with local Sales team for MSP and TEI programs for necessary training Closely collaborate with Merchandising and Marketing to ensure training content has relevance to local market's product focus, sales trends, consumer insights and brand messaging.
Provide training support to sales and PR & Marketing team on company initiatives and selling events Manage and develop staff (15%): Manage, coach and train supporting staff Ensure the company policies and procedures are upheld Conduct regular review and feedback with the supporting staff Keep team and self up to date with developments in training by reading relevant journals, attending seminars etc The Successful Applicant Retail sales and/or service experience in luxury industry Professional knowledge of diamond and gemstone a plus)Graduate Gemologist certificate is a bonus, not a must
廣告
Retail Training Manager, Taiwan - Luxury Products, Xinyi District
Free
Retail Training Manager, Taiwan - Luxury Products, Xinyi District
Taiwan, 台北, 台北市,
發表 October 25, 2024
描述
聯繫雇主
雇主信息
Welcome to the Michael Page global company profile.
Michael Page has nearly four decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.
Our teams are broken down to focus on industry, assignment type, salary level and location, so your hiring requirements or job search will all be handled by a specialist who knows your sector inside-out. We are confident that our expertise can add value to your recruitment or job search process – get in touch to find out more.